Common Questions
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What should I do when I have trouble installing or uninstalling my Webroot security software?
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What is uninterrupted protection?
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How do I install the Webroot software I used on my old computer onto my new computer?
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What should I do if I am getting Windows Installer errors?
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How do I uninstall my Webroot program?
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How do I reinstall my Webroot software?
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How do I update my Webroot software?
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How do I request a refund?
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What should I do when two "InstallAware" boxes appear and my installation does not start?
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What should I do if my computer freezes when my Webroot software loads? (Windows XP systems only)
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What should I do if Windows Security Center says my computer is at risk?
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How can I stop my firewall from blocking the Webroot software?
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What should I do if Windows Security Center states my Webroot Security software is turned off at startup?
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