Webroot^® Email Security & Continuity Case Study
Stevens Aviation

The Problem

In an average day, Stevens Aviation receives approximately 120,000 e-mails, nearly 93 percent of which are illegitimate. This amount of spam was hindering employee productivity and crippling Stevens Aviation's systems. Since its previous filtering system could only process 300,000 e-mails at a time, it lacked the functionality to effectively manage the large amount of e-mails and overwhelmed the company's valuable bandwidth. Employees sometimes spent up to three hours sorting through spam to find relevant e-mails in their inboxes. The combination of sluggish e-mail and Internet access and inadequate search and filtering features resulted in a significant decrease in employee productivity.

The Solution

In researching a solution that would offer best-in-class antivirus and antispam protection, Stevens Aviation chose award-winning technology from Webroot that offered the features and functionality the company was seeking.

Stevens Aviation chose a suite of tools from Webroot to manage its e-mail filtering, including Webroot E-Mail Security SaaS, which provides enterprise-class protection without the added cost or management requirements. At the same time, the Webroot service brought content control, threat protection, real-time reporting and antivirus and antispyware protection for all users. For added protection for other unforeseen occurrences, Stevens Aviation selected the Webroot Business Continuity service to protect its e-mails in the event of a disaster, which was a key feature not offered by the company's previous e-mail security provider.

The Benefits

The transition to Webroot E-Mail Security SaaS was seamless; in a matter of hours, Stevens Aviation redirected e-mail for 250 employees, successfully filtering the 111,000 spam e-mails Stevens Aviation received on a daily basis. The company saw additional results immediately such as recouping significant bandwidth and freeing up an entire server. Within a month, Stevens Aviation saw a 100 percent decrease in the amount of spam reaching employees' e-mail inboxes.

Stevens Aviation's IT administrators can customize the company's message-filtering settings, gain visibility into e-mail traffic at the group and individual levels through hourly reports, and send alerts to message senders or recipients.

In addition, Stevens Aviation dramatically reduced its risk of losing critical data by utilizing the Webroot Business Continuity service which houses all of the company's e-mails offsite and ensures resources are constantly active, even when disaster hits. The service safeguards inbound and outbound e-mail from the previous 28 days, making them accessible to employees via web mail.

Comments

"Our decision to switch to Webroot was an easy one. When management saw the reporting feature, it was a no-brainer. After implementing Webroot E-Mail Security SaaS, we saw an immediate cost savings - with the amount of bandwidth and resources that we have recouped we were able to free up an entire server! Our employees are also happy with Webroot's solution; they now have peace of mind knowing that they are receiving the e-mails they want to receive, without worry of any unwanted e-mails showing up in their inbox." - Kevin Hewitt, Senior Network Administrator, Stevens Aviation

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